How does it work?
to the airport
Frequently asked questions
Notify of your arrival
For organizational and safety reasons, please call us to notify us of your arrival.
Arrival at the parking lot: Call at least 30 minutes before arriving at the parking gate.
Return: Call immediately after retrieving your luggage.
Phone number: +32 472 82 63 33
Can I modify or cancel my reservation?
By using the "Manage booking" button that you will find on the confirmation email you can manage your booking, or in alternative by entering your license plate number and email address in the "Manage booking" section of the website
When do shuttle buses leave for the airport?
The airport shuttle times are flexible and will adapt to the times of your arrival and departure, remember to always contact the car park to advise of any delay.
Should I notify if I am leaving or arriving late?
Please tell any delays to the Ciaopark staff to make sure you can use the airport shuttle service to and from the airport.
Why do I have to hand over the keys?
For organization reasons of the parking spaces, CiaoPark considers it appropriate to keep the vehicle keys, except for those who, by choice, decide to keep them with them, paying a surcharge.
I need an invoice
You will be able to download the invoice starting from the day following the exit directly from the "Manage booking" section.
Can I park Campers, Pick-ups, and Vans?
You can park vehicles larger than a car (4.88 m) such as Campers, pickups, and vans. Upon arrival at the parking, a 100% surcharge will be applied.